Privacy Policy

1. Scope

This Privacy Policy explains how LedgerBloom ("LedgerBloom," "we," "us," or "our") collects, uses, discloses, and safeguards information when you use our website, dashboard, APIs, and related services (collectively, the "Service"). By using the Service, you acknowledge this Privacy Policy as part of your legally binding agreement with us.

2. Information We Collect

We may collect and process the following categories of data:

• Account data, such as your name, email address, and authentication credentials.
• Business and invoice data you create, including client details and invoice content.
• Payment and transaction metadata associated with invoice records.
• Technical data, such as device details, IP address, browser type, and log data.
• Usage analytics data, including page views and product interaction events.
• Support and feedback communications submitted through the Service.

3. How We Use Information

We process personal data where necessary to:

• Provide, maintain, and secure the Service.
• Create and deliver invoices and related communications.
• Authenticate accounts and prevent fraud or abuse.
• Improve product experience, performance, and reliability.
• Comply with legal and regulatory obligations.
• Communicate service updates, policy changes, and support responses.

4. Legal Bases for Processing

We process data based on one or more of the following legal grounds, as applicable: contractual necessity, legitimate interests, legal compliance, and your consent (where required by law).

5. Data Sharing

We may share information with service providers that support hosting, authentication, file storage, analytics, communications, and infrastructure operations. We may also disclose information where required by law, lawful request, or to protect rights, users, and platform integrity.

6. International Transfers

Your data may be processed in jurisdictions outside your country of residence. Where required, we use reasonable safeguards and contractual protections for cross-border data transfers.

7. Data Retention

We retain personal data for as long as needed to provide the Service, satisfy legal and accounting requirements, resolve disputes, and enforce agreements. Retention periods vary by data category and lawful purpose.

8. Security

We implement commercially reasonable technical and organizational safeguards designed to protect personal data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or object to processing of personal data, and to request data portability. You may also withdraw consent where processing is based on consent.

10. Children's Privacy

The Service is not intended for children under 18. We do not knowingly collect personal data from children under 18. If you believe such data has been provided, contact us so we can take appropriate action.

11. Policy Changes

We may revise this Privacy Policy from time to time. Updated versions become effective on the posted date. Continued use of the Service after updates constitutes acceptance of the revised policy.

12. Contact

For privacy requests or concerns, contact us at legal@ledgerbloom.app.